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Contact Us

We are experiencing a higher volume of contact than usual, and will endeavour to respond to your query as soon as possible.

If you are departing within the next 7 days, please call our Customer Services team between the hours of 09:00am-20:00pm Monday to Friday or 09:00am-17:00pm on Saturday.

If your departure is today, please call the emergency number located on your travel documents.

You will find answers to common questions on our FAQs page. If you would like to make a balance payment or view your travel documents, please log in to your MyBooking account.

For the most up-to-date guidance on UK and foreign travel, visit: https://www.gov.uk/coronavirus

We will contact you directly if your upcoming holiday is confirmed as affected by travel restrictions.

Reservations

If you have a query about a holiday or would like to make a booking, contact our Reservations team:

Send us a message:

Make an Enquiry

Call us:

01709 249 699

Customer Services

If you have a query about a booking you’ve already made, contact our Customer Services team:

Send us a message:

Make an Enquiry

Call us:

01709 249 686

Customer Relations

To give feedback about your experiences on a holiday, contact our Customer Relations team:

Email us:

Send an email

Call us:

01709 249 688

Groups

If you would like to enquire about organising a group holiday, contact our Groups team:

Email us:

Send an email

Call us:

01709 249 696

Our Postal Address

Shearings
Sunway House
Canklow Meadows
Rotherham
S60 2XR
United Kingdom

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